Anrufly

Privacy Policy

Last updated: 22 June 2026

This Privacy Policy explains how Anrufly, a product operated by AIRLUN LTD, collects, uses, stores, and protects information when businesses use our WhatsApp chatbot, inbox, templates, and automation platform.

1. Who we are

Anrufly is operated by AIRLUN LTD, registered address 128 City Road, London, EC1V 2NX, United Kingdom. Contact: support@anrufly.de.

2. Information we collect

  • Account information such as name, email address, role, and login details.
  • Business information such as company name, website, billing details, and subscription plan.
  • WhatsApp Business integration data such as WABA IDs, phone number IDs, channel names, webhook configuration, and access tokens.
  • Message and contact data needed to provide inbox, campaign, automation, and chatbot functionality.
  • Template information submitted or managed through the platform.
  • Technical data such as IP address, browser, device details, logs, and usage analytics.

3. How we use information

  • Provide and maintain the Anrufly platform.
  • Enable WhatsApp Business messaging, inbox, templates, automation, and webhooks.
  • Authenticate users and protect accounts.
  • Provide support and respond to requests.
  • Improve reliability, security, and platform performance.
  • Comply with legal obligations and platform policies.

4. WhatsApp and Meta data

When you connect WhatsApp Business assets to Anrufly, we process integration data only as needed to provide the service. Businesses are responsible for proper consent from contacts and compliance with WhatsApp Business Platform policies, privacy laws, and marketing rules.

5. Data sharing

We do not sell personal data. We may share data with service providers that help operate the platform, such as hosting, analytics, payment, support, email, and infrastructure providers, or when required by law.

6. Data retention

We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain security.

7. Data deletion requests

To request deletion of your Anrufly account data or Meta/WhatsApp integration data, email support@anrufly.de with your registered email address and business name. You may also visit our Data Deletion Instructions page.

8. Security

We use reasonable technical and organizational safeguards to protect information. No online service can guarantee absolute security.

9. Contact

For privacy questions, contact support@anrufly.de.